// services / agents

02 · tool calling · queues · observability

agents that run the workflow

multi-step agents with tools, human gates, and logs you can audit.

from $22k · 4–8 weeks·one workflow, tools + gates

30 min · no workshop · no deck

// for who

support, ops, or sales drowning in the same manual steps every week — and tired of "autonomous" demos that can't be defended in a board meeting.

// not for
marketing-site chat widgets · model shopping with no job · rfp theater

// what you leave with

  • one workflow with tools, gates, and a trail you can open
  • human handoff where the risk is real
  • logs that answer "what did it do?" without archaeology

// what you get

  • one named job — who, does what, success signal in one sentence
  • tool graph — named tools, edges, when each fires
  • HITL checkpoints — approve / edit / reject before the world changes
  • failure modes per step: break, detect, retry / degrade / escalate
  • audit trail the founder can read
  • eval seed — golden traces so the next prompt change doesn't rot the job
  • kill switch + short runbook

// out

  • company-wide 'AI transformation' program
  • model fine-tune vanity without a job metric
  • unattended money movement with no human gate
  • multi-workflow platform in the same band
  • 24/7 ops retain — separate feed after ship

// how it runs

  1. 01

    name the job

    metric, owner, systems involved.

  2. 02

    draw the graph

    tools, handoffs, gates, failure modes.

  3. 03

    ship the pilot

    one workflow path you can watch run.

  4. 04

    put evals on it

    golden set, then expand or harden.

// the stack

tool calling · queues · observability

named tools. no stack theater. if it isn't on the critical path for this line, it isn't listed.

// the band

from $22k · 4–8 weeks

one workflow, tools + gates

bands filter the room. exact number after a call — not a 40-page sow.

// faq

is this just a chatbot with tools bolted on?
no. multi-step tool use, handoff map, human brakes where money or reputation moves, and a trail you can open on tuesday. chatbots smile. agents have a graph.
will it move money or change production data alone?
not without a human gate when the risk is real. we write the gates. if you want unattended mutation, we say so on the call — and often kill that brief.
what do I own when you leave?
code, tool schemas, runbook, kill switch, eval seed. not a rented brain with a monthly smile.
how do you price this?
from $22k · 4–8 weeks for one workflow. exact number after a call. if the job is fuzzy, we kill the build before the invoice.
// the only step

tell us what you're building.

30 min · your clock · no deck·hello@nightshiftglow.studio · we answer at 3am